FAQs

Can I purchase single quantities of items like bottles and journals?

Single pieces are limited to apparel and select hats and bags. Hard goods such as bottles and journals have higher minimums. We are happy to assist with bulk orders of hard goods, Contact Us.

 

What if I’m not seeing what I’m looking for on the company store?

You can send us suggestions for items you'd like to see in the Contact Us section.

 

What if the item I purchased is out of stock?

If your selection is out of stock or discontinued, we will cancel the order and will refund you. We will reach out via email to alert you of which item(s) are not available. We will also refund any related tax and shipping.

 

How long will my order take? 

Typically, orders take 2-3 weeks to be produced and delivered. Rush options are available. If you need a rush, we recommend that you Contact Us to confirm the timeline and any additional cost.

 

Do employees get an additional discount?

Your company store is priced for employee use, there are no additional discounts.

 

How do I use my store credit?

Store credits can be applied at the final payment page of an order by entering the store credit code and clicking “apply.” The store credit amount can cover product, shipping or tax. Your credit will not expire, and any remaining balance can be used for a future purchase. If your code does not cover the full cost of your order, you will need to enter credit card information to pay for the remaining amount due. You can apply multiple codes to an order.